Policies

All gems and metalwork are guaranteed authentic and all certified stones will be accompanied by an internationally recognized certificate for insurance purposes. Gold and platinum will be stamped.

Once we agree on a design and place the order, we require a 50 percent deposit via cash, check, Visa, Mastercard, or American Express (charged in U.S. dollars via SquareUp), or PayPal. When the piece is finished, we will contact you for the remaining deposit, and ship or personally deliver immediately.

If the purchase isn’t exactly what we discussed, please return it to us within three days of receiving it. A full refund will only be granted if the postmark is within the three days after the date of delivery.

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